About the Conference

The aim of the conference is to exchange experiences and views and to integrate the scientific community and practitioners interested in the issues of quality management.

Conference topics:

  • Quality management in the 21st century and directions of its development
  • Quality oriented management in the public sector, including higher education
  • Quality and safety
  • Innovation and creativity in quality management
  • Quality of processes, products and services

Registration form


The conference will be held at UG and GUT facilities located in Sopot.

Registration form


The organizers of the conference are:

  • University of Gdańsk, Faculty of Management, Department of Quality and Environmental Management at the Chair of Enterprise Economics
  • Gdańsk University of Technology, Faculty of Management and Economics, Chair of Quality Management and Commodity Science

Chairman persons of the Conference:

  • prof. Małgorzata Z. Wiśniewska - University of Gdańsk
  • prof. Piotr Grudowski - Gdańsk University of Technology

Organizing committee:

  • dr inż. Elwira Brodnicka
  • dr inż. Ewa Malinowska
  • dr inż. Ewa Marjańska
  • mgr Mateusz Muchlado
  • dr Małgorzata Szymańska – Brałkowska
  • mgr Anna Wendt
  • dr Anna Zielińska
  • dr inż. Grzegorz Zieliński

Secretary of the conference:

  • dr inż. Ewa Malinowska
Important dates
until 31 May 2019
registration of participation in the conference
until 30 June 2019
sending the article exclusively in English

until 26 April 2019
"early" payment

until 30 June 2019
deadline for payment

19 - 20 September 2019


The final conference program will be delivered to participants in September 2019 - two weeks before the conference begins.

Publishing opportunities

The organizers will make every effort to ensure that Your submitted articles, accepted after the reviews may be included in publications significant in the context of the scientific evaluation criteria.

We anticipate the publication of a multi-volume monograph by the publishing house on the ministerial list (20 points for a chapter in a monograph). We anticipate also that conference materials will be submitted for indexation in Scopus or / and WoS. In addition, some of the submitted articles will get the chance of being published in the following journals: "International Journal of Quality and Service Sciences" (Emerald - Scopus, Clarivate Analytics), "Baltic Journal of Management" (Emerald - Scopus, Clarivate Analytics), "Engineering Management in Production And Services", "Scientific Papers of Silesian University of Technology. Organization and Management Series (20 punktów)" and “Problemy Jakości" -"Problems of Quality".

Papers should be formatted following specified preliminary editing requirements and send by email to
After the review process the editing requirements will have to be adjusted to the requirements of the journal which the article will be qualified.

Registration and fees

Please send your registration to the following e-mail address: or via the Registration form.

The cost of participation:
  • PLN 1200/ 300 €
    (early payment)

    Participation in the conference. Publishing process and publication of the article Participation in the conference events
  • 1500 PLN/ 380 €
    (late payment)

    Participation in the conference. Publishing process and publication of the article Participation in the conference events
  • 600/750 zł
    (150/180 €)

    Participation of an accompanying person

Participation costs do not include accommodation costs. List of proposed hotels:

  • Focus Hotel Premium Sopot - 1 Maja 7, 81-807 Sopot, tel. +48 58 728 45 28
  • Hotel Molo Sopot Centrum - Podjazd 6, 81-759 Sopot, tel. +48 505 268 123
  • Hotel Molo - Podjazd 6, 81-805 Sopot, tel. +48 58 347 73 00
  • Villa Ozone - Aleja Niepodległości 766, 81-868 Sopot, tel. +48 58 551 44 90
  • B&B Molo - Aleja Niepodległości 710A, 81-853 Sopot, tel. +48 512 811 683
  • Hotel Opera - Stanisława Moniuszki 10, 81-829 Sopot, tel. +48 58 555 56 00
  • Hotel Eureka - Emilii Plater 7/9/11, 81-701 Sopot, tel. +48 58 551 30 16
  • Cancellation:

    The organizers will not refund the conference fee in case of cancellation of a participant sent after 14/07/2019. In the event of resignation by 14/07/2019, an administrative fee of 100 Euro will be charged on each payment

    Account details: SANTANDER BANK POLSKA S.A., I/O Gdańsk, ul 3-go Maja 3, 80-958 Gdańsk/Poland

    For payments in PLN 19 1090 1098 0000 0001 3148 3897

    For payments in EURO: 12 1090 1098 0000 0001 1104 3019

    Account holder: Foundation for the Development of the University of Gdańsk, ul. Bażyńskiego 1A, 80-952 Gdańsk

    Iban code:
    19 1090 1098 0000 0001 3148 3897 (for payments in PLN)
    PL 12 1090 1098 0000 0001 1104 3019 (for payments in EUR)

    BIC code (Swift address): WBKPPLPP

    With note: Quality 2019, name and surname of the participant

    Conference office address

    +48 58 523 14 48 (UG)
    +48 58 348 64 31 (GUT)

    Department of Quality and Environmental Management, Faculty of Management, University of Gdańsk
    ul. Armii Krajowej 101
    80-254 Sopot/Poland
    Department of Quality Management and Science of Commodities, Faculty of Management and Economics, Gdańsk University of Technology
    ul. Traugutta 79
    80-233 Gdańsk/Poland
    Contact form:


    First name and last name